Request a Demo

Whether you’re a business offering a particular service or a professional working in a professional practice, regular communication with your customers or clients can go a long way to keep your appointments book filled up.

In the SME space knowing which channels should you focus on? What kind of content should you send out on those channels? And how frequently should you be communicating with your customers?

South African needs its small and medium enterprises to succeed, says Greg Chen, CEO and co-founder of Mobiz, noting that SMEs are the key to unlocking inclusive growth in an economy that has stagnated for the best part of a decade.

South Africans have been promised relief from high mobile data charges. In his June State of the Nation Address (SONA), President Cyril Ramaphosa heeded the call of the country's citizens to make it easier and cheaper for them to get online with their mobile devices.

Once bulky devices that were only useful for the odd phone call, cellphones have evolved into powerful pocket computers that allow people to access almost all the information in the world (and watch cat videos to their hearts’ content).

One of the most important consumer trends in retail currently is the demand for greater personalisation. Consumers want to know that retailers understand them and communicate with them in a way that shows that understanding of the consumers' wants and needs. 

The South African retail space is incredibly competitive and new players are entering the market all the time. In this environment, it's vital that retailers be able to talk to their customers in a way that's engaging, relevant, and hyper-personal. 

As of 2019, there are an estimated 90-million mobile connections, with smartphone penetration at over 80%. It makes sense then that any business wanting to communicate with South Africans should target their mobile phones.

Mobiz, an innovative South African startup combining the ubiquity of SMS with the visual power of the web to change the way South African companies talk to their customers.